ViewGems Membership Purchase Refund Policy
At Viewgems.app, we are committed to ensuring that our members are completely satisfied with their experience on our platform. We understand that circumstances can change, and we want to offer a flexible refund policy for our membership purchases and renewals.
Refund Eligibility:
- Members are eligible for a full refund of their membership purchase within 33 days of the transaction date.
- This policy applies to both initial membership purchases and subsequent membership renewals.
- Refunds will be processed to the original method of payment used at the time of purchase.
How to Request a Refund:
- To initiate a refund, please contact our support team at Galactic Global Network with the subject line “Membership Refund Request.”
- Include your member ID, the email address associated with your account, and the transaction details in your request.
- Our team will review your request and respond within 2 business days with further instructions.
Please Note:
- Refunds may take up to 7-14 business days to appear on your statement, depending on your bank or credit card issuer.
- After the 33-day period, membership fees are non-refundable.
- If you have utilized any premium features or benefits during the 33-day period, we reserve the right to deduct a proportional amount from the refund.
We value your presence on ViewGems and strive to provide a fair and transparent refund process. If you have any questions or concerns, please do not hesitate to reach out to our support team.
Thank you for being a part of the ViewGems community!
